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Solutions For Customer Service & Support
8x8 Virtual Contact Center
Provider Name: 8x8
8x8, provides the full spectrum of business communications from telephony, through Unified Communications and Contact Center services. 8x8's Virtual Contact Center Product is tightly integrated with NetSuite to provide the easiest to use and most powerful combination of contact center and CRM available in the market today.
Aminian Customer Satisfaction Survey
Provider Name: Aminian Business Services
Aminian's Customer Survey for NetSuite greatly reduces the man-hours associated with soliciting, compiling, and tracking customer data by providing an automated customer satisfaction survey module within NetSuite.
Celigo Zendesk Connector
Provider Name: Celigo, Inc
The Zendesk Connector for NetSuite enables companies to provide better customer services by providing back office visibility from NetSuite right in Zendesk.
Contivio.com
Provider Name: Contivio.com
EXTEND NetSuite with Contivio.com's cloud contact center toolbar. EMPOWER your Support, Services, Sales, Marketing and Finance teams to be more productive. ENGAGE your prospects and customers faster through voice, voicemail, fax, chat, email, and SMS, thereby, improving customer satisfaction and sales. Contivio.com is your all-in-one inbound and outbound contact center - IVR, ACD, PBX, screen pops, click-to-dial, and much more!
Five9 Cloud Contact Center Software
Provider Name: Five9, Inc.
The Five9 Virtual Call Center Suite is an on-demand call center software that provides cost savings, increased revenues, and customer loyalty benefits to any department within a company using NetSuite.
Hubcase for NetSuite
Provider Name: Hubcase
Hubcase helps you escalate support cases across organizations and systems. Escalate a support case from within your own NetSuite to your partner or vendor using NetSuite or Salesforce. Or, receive an escalation case from a client, partner, or vendor within your own NetSuite account, automatically. The result: dramatically improved customer satisfaction and productivity. 100% risk free, and guaranteed ROI. How do you escalate a case to your vendor or partner today?
RightAnswers
Provider Name: RightAnswers, Inc.
RightAnswers is a powerful cloud-based knowledge management solution, specifically designed so support organizations can easily manage and share knowledge, with the ultimate goal of transforming the way they provide service.
Support.com Cloud for NetSuite
Provider Name: Support.com
Support.com Cloud empowers enhanced service delivery with NetSuite CRM. Support.com Cloud provides a complete and modern solution to optimize service delivery for customer self-service and representative support. Integrated with NetSuite CRM, Support.com Cloud delivers step-by-step knowledge guidance, intelligent remote diagnostics, and collaboration tools including remote video annotation. Support.com Cloud transforms NetSuite CRM to an end-to-end customer engagement platform, resulting in more productive sales & customer success teams, lower costs to deliver support, and increased customer satisfaction.
Aashna ServiceEdge for NetSuite
Provider Name: Aashna Cloudtech Private Limited
Aashna ServiceEdge for NetSuite for NetSuite enables clients attaining high customer satisfaction level by offering 360 degree controls and visibility to their service and Maintenance operations. It tracks data of customer’s equipments and auto generates Contracts and Installation/Delivery and Preventive Maintenance Jobs to provide complete visibility over service contracts.
Elim Solutions A/R One - Accounts Receivable Manager
Provider Name: Elim Solutions Inc
Elim Solutions A/R One SuiteApp is a simple, systematic and efficient interface that assists and manages you in your A/R activities. All information and functionality remains completely within NetSuite for both standard and custom reporting.
MessageMedia Text Messaging
Provider Name: MessageMedia
MessageMedia provides an easy-to-use text messaging service which is directly integrated into NetSuite. Our solution allows businesses and organizations to get connected, grow revenue, and cut costs.
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Accounting / ERP Software
ERP - Financials / Accounting
ERP - Time & Billing
ERP - Order Management & Fulfillment
ERP - Purchasing Management
ERP - Inventory Management
ERP - Front & Back Office Integration

CRM Software
CRM - Sales Force Automation (SFA)
CRM - Marketing Automation
CRM - Customer Service & Support
CRM - Partner Relationship Management
CRM - Customer Self-Service
CRM - Front & Back Office Integration

Ecommerce Software
Ecommerce - Web Store
Ecommerce - Web Analytics
Ecommerce - Web Site
Ecommerce - SEO
Ecommerce - Site Building
Ecommerce - Front & Back Office Integration

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Front & Back Office Integration