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Solutions For Customer Service and Support
8x8 Virtual Contact Center
Provider Name: 8x8
8x8, provides the full spectrum of business communications from telephony, through Unified Communications and Contact Center services. 8x8's Virtual Contact Center Product is tightly integrated with NetSuite to provide the easiest to use and most powerful combination of contact center and CRM available in the market today.
Aminian Customer Satisfaction Survey
Provider Name: Aminian Business Services
Aminian's Customer Survey for NetSuite greatly reduces the man-hours associated with soliciting, compiling, and tracking customer data by providing an automated customer satisfaction survey module within NetSuite.
Celigo Zendesk Connector
Provider Name: Celigo, Inc
The Zendesk Connector for NetSuite enables companies to provide better customer services by providing back office visibility from NetSuite right in Zendesk.
Contivio.com
Provider Name: Contivio.com
EXTEND NetSuite with Contivio.com's cloud contact center toolbar. EMPOWER your Support, Services, Sales, Marketing and Finance teams to be more productive. ENGAGE your prospects and customers faster through voice, voicemail, fax, chat, email, and SMS, thereby, improving customer satisfaction and sales. Contivio.com is your all-in-one inbound and outbound contact center - IVR, ACD, PBX, screen pops, click-to-dial, and much more!
Five9 Cloud Contact Center Software
Provider Name: Five9, Inc.
The Five9 Virtual Call Center Suite is an on-demand call center software that provides cost savings, increased revenues, and customer loyalty benefits to any department within a company using NetSuite.
RightAnswers
Provider Name: RightAnswers, Inc.
RightAnswers is a powerful cloud-based knowledge management solution, specifically designed so support organizations can easily manage and share knowledge, with the ultimate goal of transforming the way they provide service.
Support.com Cloud for NetSuite
Provider Name: Support.com
Support.com Cloud empowers enhanced service delivery with NetSuite CRM. Support.com Cloud provides a complete and modern solution to optimize service delivery for customer self-service and representative support. Integrated with NetSuite CRM, Support.com Cloud delivers step-by-step knowledge guidance, intelligent remote diagnostics, and collaboration tools including remote video annotation. Support.com Cloud transforms NetSuite CRM to an end-to-end customer engagement platform, resulting in more productive sales & customer success teams, lower costs to deliver support, and increased customer satisfaction.
8x8 Virtual Contact Center
Provider Name: 8x8
8x8, provides the full spectrum of business communications from telephony, through Unified Communications and Contact Center services. 8x8's Virtual Contact Center Product is tightly integrated with NetSuite to provide the easiest to use and most powerful combination of contact center and CRM available in the market today.
Aminian Customer Satisfaction Survey
Provider Name: Aminian Business Services
Aminian's Customer Survey for NetSuite greatly reduces the man-hours associated with soliciting, compiling, and tracking customer data by providing an automated customer satisfaction survey module within NetSuite.
Celigo Zendesk Connector
Provider Name: Celigo, Inc
The Zendesk Connector for NetSuite enables companies to provide better customer services by providing back office visibility from NetSuite right in Zendesk.
Contivio.com
Provider Name: Contivio.com
EXTEND NetSuite with Contivio.com's cloud contact center toolbar. EMPOWER your Support, Services, Sales, Marketing and Finance teams to be more productive. ENGAGE your prospects and customers faster through voice, voicemail, fax, chat, email, and SMS, thereby, improving customer satisfaction and sales. Contivio.com is your all-in-one inbound and outbound contact center - IVR, ACD, PBX, screen pops, click-to-dial, and much more!
DKD Agency Mobile Field Service
Provider Name: DKD Agency Pty Ltd
FieldAware is an industry leader in field service software for with a web based and made-for-mobile application that runs online and offline (including access to all data) on iOS and Android platforms
Elim Solutions A/R One - Accounts Receivable Manager
Provider Name: Elim Solutions Inc
Elim Solutions A/R One SuiteApp is a simple, systematic and efficient interface that assists and manages you in your A/R activities. All information and functionality remains completely within NetSuite for both standard and custom reporting.
Experlogix CPQ for NetSuite
Provider Name: Experlogix
Experlogix CPQ for NetSuite empowers your sales team to quickly customize complex quotes and orders with 100 percent accuracy, leading to dramatic gains in revenue and profitability. With unique capabilities such as guided selling, rapid line-item creation and automated bill-of-material and routing generation, Experlogix gives you the configuration, pricing, and quoting tools you need to maximize your quote-to-order and manufacturing performance.
Five9 Cloud Contact Center Software
Provider Name: Five9, Inc.
The Five9 Virtual Call Center Suite is an on-demand call center software that provides cost savings, increased revenues, and customer loyalty benefits to any department within a company using NetSuite.
Inspirria ServiceEdge for NetSuite
Provider Name: Inspirria Cloudtech Private Limited
Inspirria ServiceEdge for NetSuite for NetSuite enables clients attaining high customer satisfaction level by offering 360 degree controls and visibility to their service and Maintenance operations. It tracks data of customer’s equipments and auto generates Contracts and Installation/Delivery and Preventive Maintenance Jobs to provide complete visibility over service contracts.
MessageMedia Text Messaging
Provider Name: MessageMedia
MessageMedia provides an easy-to-use text messaging service which is directly integrated into NetSuite. Our solution allows businesses and organizations to get connected, grow revenue, and cut costs.
RightAnswers
Provider Name: RightAnswers, Inc.
RightAnswers is a powerful cloud-based knowledge management solution, specifically designed so support organizations can easily manage and share knowledge, with the ultimate goal of transforming the way they provide service.
Service Pro® for NetSuite
Provider Name: MSI Data
Service Pro field service software for NetSuite helps organizations automate repair, maintenance, installation, and inspection services with an easy to use, NetSuite-integrated cloud app for field service management. Manage calls, work orders, quotes, parts, service contracts, warranties, scheduling and mobile.
Support.com Cloud for NetSuite
Provider Name: Support.com
Support.com Cloud empowers enhanced service delivery with NetSuite CRM. Support.com Cloud provides a complete and modern solution to optimize service delivery for customer self-service and representative support. Integrated with NetSuite CRM, Support.com Cloud delivers step-by-step knowledge guidance, intelligent remote diagnostics, and collaboration tools including remote video annotation. Support.com Cloud transforms NetSuite CRM to an end-to-end customer engagement platform, resulting in more productive sales & customer success teams, lower costs to deliver support, and increased customer satisfaction.
Vertical Solutions Field Service Management for NetSuite
Provider Name: Vertical Solutions, Inc. (VSI)
Vertical Solutions, Inc. develops VServiceManagement™ for enterprise customer support, field service, and mobile environments.
  • Available as a service or on-premises
  • Positioned in Gartner's Magic Quadrant for Field Service Management
  • Built for NetSuite (BFN)-certified & fully integrated with NetSuite
  • Deployed in a private- or public-cloud environment
  • Rapid deployment options
  • Addresses the numerous service needs for IoT (Internet of Things)
  • Innate to the solution is a business process (BPM) design tool as a layer within the architecture
Virtual Office/Virtual Office Pro
Provider Name: 8x8
Full suite of Unified Communications including advanced IP Telephony, Web/Voice/Video conferencing, call recording, disaster preparedness, distributed enterprise integration with seamless interoperability with NetSuite.
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Accounting / ERP Software
ERP - Financials / Accounting
ERP - Time & Billing
ERP - Order Management & Fulfillment
ERP - Purchasing Management
ERP - Inventory Management
ERP - Front & Back Office Integration

CRM Software
CRM - Sales Force Automation (SFA)
CRM - Marketing Automation
CRM - Customer Service & Support
CRM - Partner Relationship Management
CRM - Customer Self-Service
CRM - Front & Back Office Integration

Ecommerce Software
Ecommerce - Web Store
Ecommerce - Web Analytics
Ecommerce - Web Site
Ecommerce - SEO
Ecommerce - Site Building
Ecommerce - Front & Back Office Integration

Business Intelligence
Executive Dashboards
Key Performance Indicators (KPIs)
Real-Time Analytics & Reporting
KPI Scorecards
Customer Dashboards
Front & Back Office Integration