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Innov Collections Management
Speed up Cash Collections! Use Innov Collections Management to drive your collections process. Use subsidiary and target group specific schedules and messaging to maximize the efficiency of your collections process.
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Version: 2
First Available: 10/1/2012
Compatible with: NetSuite, NetSuite OneWorld
Languages: English
Automate Your Collections Reminders and Drive an Efficient Collections Process
Reducing the average time for customers to pay is key for improved cashflow for any business. Automating and managing the collections process is one of the tools you can use to help improve collections without the need to increase staffing in the finance and collections team.  

Deliver your reminders via email or fax, with a personal message relating to language, product or any grouping you would like, and track the delivery and responses with NetSuite.  This ensures you have all the information to help you get your cash at your fingertips.

Key Benefits
  • Expand the messaging capabilities of NetSuite to be able to use customized templates for your invoice notification and Reminders
  • Automatic bulk send Past Due Notice notifications to customers in their language
  • Automatically attach original transactions and statements for reference
  • Automatically store collections notices against the transaction, customer and contact record
  • Collections queue management if customers still don't pay after several reminders
  • Reporting on collections process to ensure you manage it effectively to be able to capture information such as average days to pay for cashflow forecasting
  • Use your existing eFax integration to deliver faxes instead of email for those customers you communicate via this medium

Added Benefits

Automating your collections reminders will free up resources to focus on those customers significantly overdue for collections and reduce the average days to pay. This benefits cash flow and helps a business have visibility of the collections history for the customer base to plan for expected revenue deposits from open sales orders.
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